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Tempest AI Privacy Policy

Effective Date: January 28, 2025

Last Updated: January 28, 2025


1. Introduction

Welcome to Tempest AI ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our browser-based game creation and gaming platform (the "Service"). By using our Service, you agree to the practices described in this Privacy Policy. in this Privacy Policy.

2. Who We Are

Tempest AI is an Australian company providing a browser-based platform where users can create and play games. We operate in accordance with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth). Our registered office is:

Tempest AI
Level 2, 477 Pitt Street
Sydney NSW 2000
Australia

3. Information We Collect

3.1. Personal Information You Provide

When you register for an account or interact with our platform, you may provide the following information:

  • Email Address: Used to create your account and for communications.
  • User Profile Information: Such as your username, display name, and other details you choose to include in your profile.
  • User-Generated Content: This includes any games, designs, or other creative works you create on our platform.
  • Communication Data: Any correspondence you have with us, including feedback and support queries.
  • Optional Information: Any additional data you choose to provide, such as preferences or demographic details, to help tailor your experience.

3.2. Automatically Collected Information

We also collect certain information automatically when you use our Service. This may include:

  • Device and Technical Information: Browser type and version, operating system and device type, IP address, and unique device identifiers.
  • Usage Data: Time and date of visits, pages viewed, features used, navigation paths, and game creation and gameplay activity.
  • Log Data: Information recorded in server logs (e.g., error messages and system activity) to help diagnose issues and enhance the Service.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to improve functionality, analyse usage, and enhance your experience. (See Section 8 below for more details.)

4. How We Use Your Information

4.1. Account Management and Service Provision

  • Creating and Maintaining Accounts: To register and authenticate you, manage your user account, and provide personalized features.
  • Providing Our Services: To enable game creation, hosting, and gameplay, including processing and displaying your user-generated content.

4.2. Communication

  • Service-Related Notifications: To send account-related communications, service updates, and security alerts.
  • Promotional Communications: With your consent, to inform you about new features, promotions, or marketing communications. You may opt out at any time.

4.3. Platform Improvement and Research

  • Enhancing the User Experience: To analyse user behaviour and trends, thereby improving our Service.
  • Research and Development: To develop new features, troubleshoot issues, and conduct technical research.

4.4. Security and Legal Compliance

  • Ensuring Platform Security: To protect against, detect, and investigate fraud, security breaches, or misuse.
  • Compliance with Legal Obligations: To meet our legal and regulatory responsibilities under Australian law, including responding to law enforcement requests or court orders.

5. Disclosure of Your Information

5.1. With Your Consent

When you provide explicit consent, we may share your information with third parties for purposes you have agreed to.

5.2. Service Providers

We may engage trusted third-party service providers (such as hosting, analytics, or payment processors) who require access to personal information solely to perform tasks on our behalf. These providers are bound by contractual obligations to protect your information.

5.3. Legal and Regulatory Requirements

We may disclose your information if required by law or in response to a valid request from a law enforcement or regulatory authority. In legal disputes, we may share information with legal advisers or law enforcement to protect our rights or the safety of others.

5.4. Business Transfers

In the event of a merger, acquisition, or sale of part of Tempest AI’s business, your information may be transferred as part of that transaction. We will ensure your information remains protected in accordance with this Privacy Policy.

6. Data Storage and Security

6.1. Data Storage

While Tempest AI is an Australian company, the majority of your personal information is stored on secure servers located in the United States. Your data may also be distributed across data centres worldwide to ensure optimal performance and reliability. We perform regular backups to maintain data integrity.

6.2. Security Measures

  • Technical Measures: We implement robust encryption protocols (e.g., SSL/TLS) during data transmission, use firewalls, and employ intrusion detection systems.
  • Organisational Measures: Access to personal information is strictly limited to authorised personnel and contractors.
  • Ongoing Monitoring: We continuously monitor our systems and conduct regular security audits to prevent unauthorised access, alteration, or disclosure.

7. Data Retention

7.1. Retention Period

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. We periodically review our data retention policies to ensure that information is not kept longer than necessary.

7.2. Deletion Requests

You may request the deletion of your personal information by contacting us (see Section 12). Note that we may need to retain certain data to comply with legal obligations or for legitimate business purposes.

8. Cookies and Tracking Technologies

8.1. Use of Cookies

We use cookies and similar tracking technologies to enhance your experience by remembering your preferences, analysing usage trends, and tailoring content. We employ:

  • Essential Cookies: Required for the operation of our Service.
  • Performance Cookies: Collect anonymous data to help us improve the Service.
  • Functionality Cookies: Remember your settings and enhance your user experience.

8.2. Managing Cookies

Most browsers allow you to manage cookies via your browser settings; however, disabling cookies may affect certain features of our Service. For more details, please see our Cookie Policy.

9. Your Rights

9.1. Access and Correction

You have the right to request access to the personal information we hold about you. If you believe any data is inaccurate or incomplete, you may request corrections.

9.2. Deletion and Withdrawal

You may request deletion of your personal information, subject to our legal obligations. Where processing is based on consent, you have the right to withdraw your consent at any time (without affecting the lawfulness of prior processing).

9.3. Lodging a Complaint

If you have concerns about our handling of your personal information, please contact us using the details in Section 12. You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

10. International Data Transfers

10.1. Cross-Border Transfers

Although Tempest AI is an Australian company, the majority of your personal information is stored in the United States and may be processed or accessed in multiple countries to ensure efficient service delivery.

10.2. Safeguards

When transferring your data internationally, we implement appropriate safeguards (e.g., standard contractual clauses) to ensure your personal information receives an adequate level of protection in line with applicable Australian law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updated policies will be posted on our platform with an updated "Last Updated" date. Your continued use of our Service indicates acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Email: hello@tempestai.app

Mail: Tempest AI, Level 2, 477 Pitt Street, Sydney NSW 2000, Australia

For privacy-specific queries or to exercise your rights (e.g., access, correction, deletion), please include detailed information in your request so we can respond appropriately.

13. Complaints

If you are dissatisfied with our handling of your personal information, please contact us using the information in Section 12. You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). For guidance, please visit https://www.oaic.gov.au/.

By using our Service, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.